Processing Complexity with Emotional, Sensorial and Spiritual capacities

About ProCESS

About ProCESS


Project ProCESS“Processing Complexity with Emotional, Sensorial and Spiritual capacities” is an Erasmus+ Knowledge Alliances project that started in January 2021.
The project includes 9 partners from 4 countries. Lyon Catholic University is coordinating this EU project, led by Christophe PONS.
Total project budget is 849427 €.

Traditional management research considers organizations as machine-like mechanisms that can be controlled by orderly, rational decision-taking. However practical this kind of view may be in production-oriented organizational settings, it seems to be ill suited in many knowledge-intensive business contexts. ProCESS project aims at developing a method that helps companies move away from traditional, rational decision-taking efficiencies towards learning organizations that solve problems through interconnected, self-organizing processes utilizing sensory, emotional, and spiritual skills of its actors alongside rational analysis.

The main objectives of the project are:

  • Develop an original and innovative methodology [ProCESS methodology] to deal with complex management cases through alternating sequences of mobilization of Sensory, Emotional, and Spiritual (SES) intelligences, in addition to rational capacities.
  • Test the proposed methodology on real business cases in collaboration with partner companies, with students under the supervision of both academics and practicing managers.
  • Train new types of trainers [SESS trainers] in SES Skills and develop a new niche of activity for them.
  • Transpose the developed methodology into existing bachelor and master’s degree programs as well as lifelong/vocational training programs.


The ultimate purpose of the project is to develop future businesspeople or managers who, by mobilizing their sensory, emotional and spiritual skills with the help of art, for instance, will be able to create value for their companies that is more than, and qualitatively different from, the sum of individual actions.
This helps the companies adapt to constantly changing business environment.

As part of ProCESS implementation, 12 complex management cases from participating companies (Sanofi, De KLAUSEN, Keskisuomalainen and Latvijas Pasts) in four different countries. Work package 2 is responsible for building four ProCESS training modules and their testing sessions and a curriculum to train SESS trainers. The ProCESS training modules will be built mainly by academic coaches of the four HEIs (UCLy, JAMK, RISEBA and TUCN) and JAMK will build the SESS trainers curriculum. The ProCESS training modules and SESS trainers network aim at exploiting and disseminating the results of the project.